AI Use Case Prioritisation for a Specialty Pharma Commercial Team
A specialty pharma company's commercial leadership team was under pressure from the board to develop an AI strategy. Multiple vendors were pitching platforms and point solutions, but the team lacked the internal clarity to evaluate competing claims or prioritise investment against commercial objectives.
We led a structured AI strategy engagement — beginning with a commercial AI readiness assessment across data infrastructure, capability, and governance. We then facilitated an AI use case prioritisation process with cross-functional commercial leadership, scoring 14 candidate use cases against commercial value, feasibility, and risk. The process produced a sequenced AI investment roadmap and a governance framework for the first phase of deployment.
The commercial team entered vendor conversations with a clear use case brief, defined evaluation criteria, and a governance framework — significantly improving the quality of vendor assessments and the confidence of investment decisions. The prioritised roadmap aligned commercial, IT, and finance leadership around a shared AI investment thesis for the first time.